RESIDENTIAL / APPLE REPAIR
Apple MacBook & iMac Repair
We’re an Apple Authorized Service Provider.
Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple certified and backed by Apple.
Warranty or Not
Macs are great, dependable computers, but that does not mean they are infallible. Memory issues, track pad glitches, and expanding batteries can affect even the best-maintained computers.
Is your Mac still under AppleCare? Great! We will take care of your repairs and bill Apple for them on your behalf. We will provide technical assistance without charging you a cent for covered repairs. No warranty? No problem. We can still assist with your MacBook and iMac needs, providing you with a reliable resource, no matter the problem.
Some of our specialties include:
Liquid damage and drying
Software installation and hardware upgrades
Backup and recovery services
Screen repair and replacement
Hard drive and memory issues
Normal wear and tear
Internet connectivity issues
Hardware problems
Power adaptor errors
Accidental damage and parts replacement
We're Here to Help with your Apple Repair
Wherever you are if you need an apple repair using genuine apple parts backed by an apple warranty, you’ve come to the right place. We’re an Apple Authorized Service Provider.
Appointments are available Monday – Friday from 9am to 5pm and Saturday from 10am to 1pm. Call us or visit support.apple.com today to schedule an appointment.
Schedule
Our Apple-trained technicians are available Monday-Friday with same-day or next-day appointments often available. Call us today to schedule an appointment or start a repair request online.
Diagnosis
Drop off your device. We’ll provide you with recommendations and an estimate before we get started.
Diagnostic Fee: $79 (Waived if repair is made)
Repair
Our Apple-trained technicians will get to work. Expect prompt & timely appointments, friendly service, and knowledgeable staff. We’ll notify you when your device is fixed and ready for pickup.
Apple Certified
All of our techs are Apple Certified Mac Technicians (ACMT), which means we know Macs inside and out. In fact, we are one of the only Apple Authorized Service Providers in all of West Michigan. Whether you want to bring your computer to us or would prefer we come to you, our techs have the knowledge, tools, and experience to proficiently diagnose issues big or small.
The Leading Name
As the leading name in iMac service and repair in Grand Rapids, Computer Rescue 911 has been handling even the most challenging device problems for years. With decades of combined experience and a know-how that will provide you a job well done, no one in town can help your Mac like we can.
When there is something wrong with your Mac, there’s no need to make an appointment with the Genius Bar – instead, let the trusty techs at Computer Rescue 911 take a look! From aging desktops to brand new MacBooks, our experts can handle it all!